-Generation
Y and the Recession – are they
-Changing
their Ways? |

The
recession seems to be the only thing on media minds
right now. Sally Bibb from talentsmoothie has done
some research and talked to many organisations and
individuals about this over the last few months.
We have found that the credit crunch has
certainly had an impact in that Gen Y are more cautious
about moving unless they have something else lined
up. But our clients are also saying that good people
always have choices - even in a recession - and that
good people are still moving jobs being, if anything,
even more in demand. Because employers currently have
a better choice of good people the bar is being raised
– but it also means that the best people still
have opportunities.
One of our clients told me the other day that whilst
six months ago they were worrying about how to retain
Gen Y, they are now thinking about a couple of other
issues. Firstly, how to keep them engaged in these
pressurised times - and make sure they feel good about
the organisation so they don't leave when the recession
is over. Secondly, remembering that Gen Y are the
best chance they have of making sure they understand
and respond to their consumers - as Gen Y are the
natives of the digital world whilst the rest of us
are mere immigrants.
Gen X and Boomers are running companies but they need
to exploit the knowledge and wisdom of Gen Y even
more to make sure they respond to the changing needs
of their younger consumers and stay competitive.
In terms of redundancy fears, our observations are
that Gen Ys are less worried for several reasons.
They are used to debt because of their student loans,
they don't have mortgages so are free to travel or
do something else until times get better and, finally,
they are inherently more optimistic – perhaps
because they’ve not been through a recession.
That optimism may be thought to be misguided by some
but, as Henry Ford said: "If you think you can
or think you can't, either way you are probably right."
So, to predict exactly how Gen Y will behave is not
easy but, just as during the 'good times' a few years
ago when Gen X and the Baby Boomers behaved in a different
way to Gen Y in the same economic conditions (due
to different generational preferences), Gen Y WILL
certainly change in reaction to the downturn. And,
whilst their overall values will not change, their
behaviour, in the short term, may well.
Here's what one Gen Y told me: "Generation Y’s
expectations are inherently different to the other
generations. We are who we are because of the way
in which the world has been whilst we have been growing
in our careers. Speaking personally, I still have
the same expectations, though I recognise the market
has changed significantly. My expectations have stayed
the same during the credit crunch but my frustration
has increased and I am hoping that my employer continues
to look to the long term and keeps developing me and
my colleagues."
A couple of weeks ago I ran a focus group with some
Gen Ys and one of the topics was how the credit crunch
is affecting their behaviour. Here are some of their
comments:
- Will we turn into Gen Xers because of the recession?
No, our attitudes won’t change even if our
behaviour has to in the short term
- We are inherently optimistic and we remain so
even if we have to wait longer for what we want.
We believe that we are worth employing and some
lucky employer will hire us
- Our expectations are the same but our frustration
is higher
- If we worked for you and you weren’t developing
us we would feel trapped
- We probably wouldn’t leave our jobs now
with nothing to go to but keep us engaged or we
will leave as soon as we can
My advice to organisations is to put extra effort
into keeping Gen Y engaged because, if you don’t,
they will leave as soon as the market picks up. Some
sectors are still feeling the pain of skills shortages
from their cut backs in recruitment and development
in the last recession! And, you may well get a reputation
as being one of the companies that had a short-term
view in this recession if you see it as a chance to
’put Gen Y back in their box’.
Sally Bibb is an author, speaker, former director
at The Economist Group and co-founder and director
of the consultancy talentsmoothie. She can be contacted
at sallybibb@talentsmoothie.com
or on 07721 000095. Contact Sally for details of their
research and/or click here to view the website www.talentsmoothie.com
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